Shipping policy
Shipping Policy & Terms
Free Shipping:
We offer free shipping on orders over $50.00.
Standard Shipping:
For orders under $50.00, a flat rate of $10.95 applies. Delivery typically takes 2-4 business days.
Shipping Charges & Delivery Estimates:
Shipping costs are calculated at checkout, with delivery times varying by location and method.
Shipping Methods:
- Standard (2-4 business days): $10.95
- Free Shipping (orders over $50): 2-4 business days
Weekday Processing & Cutoff Times:
Orders placed before 5:00 PM PST on weekdays are processed the same day. Orders received after 5:00 PM PST or on weekends are processed the next business day.
Order Processing:
Orders are processed within 1 business days. No processing or shipping on weekends or holidays. A shipment confirmation email with tracking information will be sent upon shipping.
Shipping & Delivery:
Delivery times vary by location and method. Estimated times are provided at checkout but are not guaranteed.
Shipping Locations:
We ship within the USA only.
Couriers:
Our partners include FedEx, GLS, and UPS.
Tracking Information:
A tracking number will be emailed within 2 business days. Track your order via the link provided or contact us for assistance.
Shipping Address:
Customers must provide an accurate shipping address. We are not responsible for incorrect addresses.
Delivery Confirmation:
Once delivery is confirmed by the carrier, the transaction is complete. We are not responsible for lost or stolen packages post-delivery.
Package Not Received:
If tracking shows delivery but you haven't received it, check with household members, neighbors, or your local post office. Notify us within 3 days if the package is still missing.
Signature Required Delivery:
High-value orders may require a signature. If unavailable, the carrier will leave re-delivery or pickup instructions.
Disputes & Fraud Prevention:
In delivery disputes, documentation may be required. Fraudulent claims may lead to account suspension and legal action.
Contact Us:
For questions or concerns, contact our customer service team at 1 (800) 325-9440 or email us at contact@onlineappliancepartshub.com. Our team is available Monday through Saturday, 8:00 AM to 5:00 PM PT. Please allow up to 24 hours for a response.
Address:
Online Appliance Parts Hub
4505 Allstate Drive, Suite #48
Riverside, California 92501, United States
