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Ensure Confidence with Authentic OEM Parts

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Order by 5:00 PM PST on weekdays for same-day processing. After 5:00 PM or on weekends, orders process the next business day.

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Frequently Asked Questions

Do you offer OEM parts, or are they aftermarket?

We primarily offer OEM (Original Equipment Manufacturer) parts, sourced directly from original manufacturers to meet the exact specifications of your appliances, ensuring reliable performance and durability.

In addition, we now offer high-quality non-OEM substitute parts for select items. These parts are carefully chosen to provide dependable alternatives, offering flexibility for our customers. While we always recommend OEM parts for maintaining the original performance of your appliance, our substitute options are an excellent choice for those seeking affordability without compromising quality.

What should I do if the part I ordered is defective?

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect. We will assess the issue and take the necessary steps to resolve it. If your item arrives damaged, please reach out to us right away to arrange a return and refund.

Do you ship internationally?

We currently do not offer international shipping. Our products are available for delivery within the United States only.

Can I track my order?

A tracking number will be emailed to you within 2 business days after your order is placed. You can track your order through the link in the email or by visiting our website's chat support. You can also call us during business hours for tracking assistance.
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